What does it mean to
be a member of the
NKBA
The National
Kitchen & Bath
Association has
been leading the
kitchen and bath
industry for
more than 45
years. With over
40,000 members
across the
United States
and Canada, the
NKBA requires
professionalism
and ethical
business
practices from
all its members.
When you buy a
product or
service from a
business that's
a member of the
National Kitchen
& Bath
Association, you
know that
company has
agreed to be
bound by the
NKBA's code of
professional
conduct, which
requires that
the company
will:
- Conduct its
business in a
manner that's
honorable and
fair to
customers.
- Avoid
conflicts of
interest by
accepting
payment from
only one party
in a
transaction,
except with the
express consent
of all parties.
- Never make
false or
misleading
statements to
consumers,
employees, or
other
businesses.
- Disclose all
interest charges
and other fees
to consumers up
front.
- Help
customers to
understand and
receive all the
products and
services
entitled to them
in the sales
agreement.
- Offer
services without
prejudice to
age, color,
national origin,
religion, sexual
orientation,
marital status,
handicap, or
veteran status.
- Refrain from
using any
questionable
methods of
soliciting
business.
- Cooperate
with other
industry members
for the good of
the customer.
By choosing to
do business with
a member of the
NKBA, you've
chosen to work
with a company
that's dedicated
to providing the
highest quality
products and
services for the
kitchen or bath.
For additional
information on
how the NKBA
helps consumers,
visit
NKBA.org/Consumers
where you'll
find an
inspiration
gallery of
award-winning
kitchen and bath
designs from
NKBA members,
complete with
photos and
floorplans. In
addition,
NKBA.org/Consumers
offers articles
and tips written
specifically for
homeowners, an
extensive
glossary of
kitchen and bath
remodeling
terms, and
illustrations
and explanations
of kitchen and
bath planning
guidelines.
There, you can
also e-mail
questions to the
NKBA's kitchen
and bath
experts, as well
as order a free
copy of the NKBA
Kitchen & Bath
Workbook.
